Visions Wanted

How can HDI bring more value?

Hello current and future members! HDI Atlanta is currently planning for 2019 and we want to hear from you!

Please email about what you would like to see more of for 2019 and beyond. 

Announcing the Member Get A Member Local Chapter Program!

HDI is offering cash incentives to thank our members for helping HDI grow!

How does it work? Our chapter has been given five $10 Amazon gift cards. These gift cards will be given out to the first five people (one member is allowed to receive up to all five cards) who bring in a new paying member with that paying member using a member only promo code at checkout. Please note: A new member is someone who has never been a member or has not been a member for one or more years. Student memberships, trial memberships, complimentary membership, and renewals are not eligible for this program.

This program will run from June 2018 through September 30, 2018.


October Chapter Meeting Alert!


Summer is slowly coming to an end but HDI ATLANTA'S next Chapter Meeting and speaker are blazing!

Get ready to Level Up as we explore Journey Mapping with:

Miranda Reshaw

Miranda Reshaw is the process improvement manager at the Coca-Cola global support center. During her tenure she's led the support transition to the Coca-Cola service desk for 200+ application deployments, upgrades, and migrations. In addition, she managed and oversaw 60+ process improvement projects and initiatives. In 2016, she was named one of "Coca-Cola's Corporate Women of Achievement" and in 2017 she became the VP of ambassadorship for Coca-Cola women's LINC.

EVENT : Chapter Meeting
Thursday, October 18, 2018 11:30a to 1:00p
Location: Chick-Fil-A Corporate Center
5200 Buffington Rd.
Atlanta, GA 30349



Submit Now for an HDI Award



Is there someone on your team that consistently goes above and beyond the call of duty and deserves to be recognized for their dedication?  Would you like to attend THE industry event of the year and celebrate their excellence?

HDI Atlanta cordially invites you to submit your nomination for the HDI Analyst of the Year, Desktop Support Technician of the Year, and Manager of the Year.  The annual awards are one of the most valuable benefits of HDI membership, and attendance to the 17th Annual Award Gala at The Georgian Club  on December 6, 2018 is FREE to all nominees and those that nominate them! 

Just click on the link below to nominate, it should take less than 30 minutes of your time.  Submissions are due by October 15, 2018.    Upon completion of submission you will receive a confirmation email.  For questions regarding nominating someone, email




2018 Training Schedule in the Greater Atlanta Area!



Designed to meet the unique needs of service management leaders, Service Management World will explore the strategic and tactical elements of the optimal service management strategy.